About EcoFlow Inc. EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions. EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart , Flexible and Reliable residential power solutions to thousands of homes. EcoFlow Vision Our vision is to power a new world. It's a call to the future - an aspirational, technology-driven, eco-friendly future shared by everyone. EcoFlow Mission Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world. Work at EcoFlow Inc. At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World . At EcoFlow, you will Find reliable peers, savvy mentors and see new career perspectives; Meet new challenges, solution possibilities and chances to show yourself; See wider, grow faster and to be outstanding. We're now looking for an associate-middle level Technical Service Engineer . This position is a full-time , home office, with up to 70% of business travel time position. Your challenges: (1) Responsible for providing after-sales technical support of products for all EcoFlow product series; (2) Maintain good relationships and work closely with EcoFlow key accounts and sales channels, collaborate with internal resources to ensure technical problems from delivery channels are appropriately solved; (3) Record EcoFlow Product Solution decks and respective technical materials for product promotion and after-sales service related uses; (4) Provide product demonstration, training, trial test support, and technical answers for EcoFlow installers, retailers and end-users; (5) Stay tuned for industry trends, collect and record EcoFlow product technical feedback and product iteration suggestions for EcoFlow; (6) Proactively manage other challenges at work. Your profile includes: (1) Min 3 years and above working experience as technical service engineers, previous working experience in solar panels, power storage, batteries electrical tools companies is preferred; (2) Possess excellent communication skills in both French and English, able to maintain effective communication with both EcoFlow teams and clients' side; (3) Electrical engineering degree is preferred; (4) Proficient in using tools such as MS Word, Excel, Visio and etc; (5) Self-driven, prudent, patient, able to work on-site independently; (6) Work well under only general supervision; (7) Fluency in additional European languages is considered a plus. What we offer: (1) Competitive salary package and performance based bonus; (2) Travel allowance according to company policy; (3) Flexibility on working type; (4) A positive and warm team with transparent information transferring. Why EcoFlow "EcoFlow is among a number of tech startups that have a particular strength that can make them competitive on the global stage." ---- Bloomberg "The EcoFlow BLADE represents a new generation of mowers that dispense with the need for an electronic fence." ---- The Wall Street Journal "The product was impressively well designed back then and the company’s products have only gotten better." ---- Forbes We are looking forward for your joining! Website: https://www.ecoflow.com/ Social Media: Facebook | Twitter | Instagram | YouTube EU Headquarter Address: EcoFlow Deutschland GmbH, Speditionsstrasse 17, 40221 Düsseldorf, Germany