Role: Datacenter Administrator Type: Permanent, Shift Pattern (4 on/5 off, Mornings/Afternoons/Nights) Location: Puteaux, France - On-site Salary: €30-33K base + Shift Allowances + Benefits Our client provides on-site IT maintenance and support services across Europe, specialising in maintaining servers, storage systems, and network equipment for customers. They have since expanded into multi-vendor maintenance, datacenter services, and on-site technical support. As a Datacenter Administration Technician, you will be responsible for monitoring a highly secure IT environment from an operations centre. You will proactively support the customer's IT infrastructure, ensuring health and availability, and act as a key point of contact for the customer. Key Responsibilities: Provide 24/7 IT environment support. Respond swiftly to customer requests and resolve issues using standard SOPs. Maintain customer relationships, managing expectations and communication. Document and coordinate support activities while contributing to continuous improvement projects. Communicate with technical and non-technical stakeholders Participate in and lead change management, problem management and incident management based on the ITIL model. Required Skills & Experience: Must be French native - Government Security clearance will be required Minimum 3 years' experience in hardware maintenance (Server/Storage/Network) Competency in Linux, Networking, Cloud, Ansible, Elasticsearch, Morpheus ideally ServiceNow experience highly desired Excellent communication skills, with professional English proficiency What’s Offered: A supportive and dynamic working environment. Personalized career development and ongoing training. Attractive benefits, including a meal allowance, health insurance, and performance bonuses. If you are looking for a challenging and rewarding role in a fast-paced environment, apply now!